24/7 Support Center
24/7 Support Center
When clients receive their item, they should carefully inspect it to ensure nothing is wrong with it. On the off chance there is a mistake or the product in question is faulty, users should report it immediately. If reported within the appropriate time frame, we will assist you in any way we can. However, we will not consider any complaints after 7 days have elapsed since the delivery. Please continue reading through this page to better understand how we can help you and how to go about it.
Suppose you would like to request a return or a replacement. In that case, please contact our customer support centre and explain to them the reason for this. If you received the incorrect parcel, you might be asked to take a picture of the medicine in question alongside the packaging and tracking number. As such, please do not throw away any packaging or proof of delivery until you have used the product and confirmed that you are satisfied.
Once confirmed that your claim for refund is valid, your query will be escalated to management and handled further by them. A valid claim will be if your parcel is damaged, incorrect or incomplete. Although there could be other factors at play, for instance, you received a female sexual dysfunction treatment that was meant for someone else while they received your medication. Please do not hesitate to contact the customer support team if something happens.
We are unable to accept any returns or refunds in accordance with international law. However, if your claim is valid, there may be other ways we can assist you. As such, we urge clients to contact our customer support centre as soon as they realise that there is something wrong with their delivery. Suppose you are planning to dispose of the medicine. In that case, we urge you to do so responsibly, as there could be repercussions if faulty medication is ingested by animals or other people by mistake. To find all our contact information, please visit our 'Contact us' page.
If you were to place an order, it would be cancelled after 7 days if there is no payment. However, we cannot cancel any order we have received payment for. On the other hand, if you accidentally place an order for medicine you do not want, please contact our customer support centre immediately. If done quick enough, they might be able to assist you in cancelling the order, or at the very least, they should be able to help correct it, like changing the product from sleeping pills to anti-anxiety medication, for instance. Suppose you would like to cancel because of a delay or something similar. In that case, we will not be able to assist, as it would be a situation out of our control. However, you can still contact us to assist regarding its tracking and inquiry.
Under no circumstances do we permit chargebacks, and any chargebacks done against us will be vigorously contested. In the worst-case scenario, it may result in legal action. We also have the right to withhold our services from any user who has previously demanded a chargeback, even if it is with a different site.
Nevertheless, we have a well-trained customer support centre that works every day of the year and is open 24 hours every day. As such, if there are any problems with your parcel, you can contact us, and we will do whatever we can to assist you, regardless of which products you have ordered, including an erectile dysfunction treatment or painkillers.
We answer some of the most frequently asked questions on our FAQ page. Additionally, our product pages will tell you everything you need to know regarding our nootropics, premature ejaculation treatment and anything else we stock. Suppose there is anything else you would like to ask that we missed on our information pages. In that case, please contact our customer support centre. In addition to assisting with queries, they are also responsible for ensuring that our clients are adequately informed on the status of their order. If there is anything else that you would still like to know, feel free to contact us at onlinepharmacy.to.