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Delivery Information

Before diving into how our deliveries work, we would like to thank you for your interest and support of our site, onlinepharmacy.to. All the underlying information on this page has two primary purposes. The first is to ensure that we take every precaution possible to ensure your parcel gets delivered to your front door without a hitch. The other is to inform you on what you can do if something goes wrong during the delivery. All our products are delivered from our location in the UK. We deliver throughout the EU, Ireland, and of course, the United Kingdom.

Discreet packaging

Our online pharmacy ensures that users have their privacy safeguarded throughout the process, from start to finish. The first step we take is to ensure that this is in our privacy policy. All information provided to us is encrypted and stored securely to prevent it from being leaked. We also deliver your parcel in discreet, unlabelled packaging, regardless if you are embarrassed about it or not. 

Additionally, we require a signature from you specifically in order to ensure that your parcel is not delivered to the wrong person. Finally, the descriptor name we use will not raise any questions if it is spotted on your bank statement. As such, you can buy items like our premature ejaculation treatment and erectile dysfunction treatment without needing to worry that someone might learn of it, if you wish to keep it a secret.

Cost for delivery

The cost to have your medication delivered could vary depending on where you live. As we function out of the UK, the further away you live, the more costly it could be. The delivery will be included in the total price when you pay for your product. You do not need to worry about a separate fee being introduced after purchasing. Although there will be an estimated delivery date, we cannot be held liable for late deliveries. This is because this service is brought to you through a third-party courier company. 

However, if deliveries are unsuccessful, our office will attempt to contact you in order to reschedule the delivery. In the event that our customer support centre cannot get hold of you, the parcel will be returned to the delivering branch of the courier company in question. In some events, the courier company might arrange for their own team to attempt to contact you with the provided number.

Delivery times and their processing

The time and cost of delivery have a direct correlation to one another, and the distance from our company in the UK. After any payment for any of our products, including nootropics, painkillers and anti-anxiety medication has been confirmed, we will have it packaged and sent within the following 24 hours. Regardless of where the buyer lives in the entirety of Europe, deliveries should take no longer than 7 working days, provided that there are no complications. However, because we are based in the UK, users who have the privilege of taking advantage of our domestic delivery service can expect their parcel in as little as 2 days.

Customs and taxes for international delivery

UK to EU or Ireland deliveries may have additional costs because of taxes and customs laws. These same factors are also a common cause of delays regarding international delivery services. We cannot be held responsible for any delays or inconveniences caused by the customs laws of the country in question. 

Furthermore, our services will not include the costs associated with these laws. This would be a separate, unrelated fee that clients would be responsible for. If you would like to learn more about these laws, you can contact our 24/7 customer support team to inform you regarding all the details.

What to do if your order is lost

Loss of a parcel is a rare occurrence, and a package will only be qualified as lost after 28 days have passed without the buyer receiving their order. In this event, we will send a replacement for your medicine, including female sexual dysfunction treatment, sleeping pills and any other item we offer. However, we cannot be held accountable if the delay and/or loss are related to inaccurate information being provided. As such, we urge users to carefully check all their data before placing their orders. If you have any further questions, please feel free to contact us.